Frequently Asked Questions

Q1) I can't LOGIN.
A1)Go to 'Load List' first and this should explain that you need to produce an email list first and provide some other information before you get a login and password.

Q2) No, I have that but I can't login because I have forgotten my password. A2)Go to 'Contact Me' and email me your login/email address.

Q3) How do I know if all the emails got through?
A3) You will be emailed a list of successful emails.

Q4) How do I know if there are emails that did NOT go through?
A4) You will be sent a list of emails that are 'invalid' email addresses.

Q5) What if someone has sent a group email that is inappropriate?
A5)There is a tracking system which records the person logging in and what emails they have sent. If the email is inapproriate we can remove their access.

Q6) I don't see the point of this service?
A6) If you have a group of people that you constantly send email to which says the same thing eg: reminder notices, newsletters or invitations then 'automatic' is much easier to use as you don't have to keep typing in 20 email addresses in the 'to' box.

Q7) Is this a free service?
A7) You can have a couple of months trial and then there is a small fee that you can either pay per month/per year/per usage (if you send infrequently).

Q8) What if my email list is huge, the email is cutting out half way through.
A8) There is no limit on how many people you can send to. However, if the attachment that you are sending is inappropriately large then contact me.

Q9) Why not just use the 'Distribution List' on Microsoft Outlook?
A9) Mainly to have one CENTRALISED list which anyone in the group can use otherwise each person wanting to send group emails will have to set up their own Distribution list. As it is centralised you only have to update the list in one place. Also, with a distribution list you see all receipients, 'automatic' conserves the privacy of everyone in the group.